What is your return policy?
If for any reason you are not satisfied with your purchase, you may return the unused portion within 30 days of your purchase date, and we will be happy to refund your purchase. Please contact us through our Contact Us page to initiate. IMPORTANT NOTE : Gift set items are non-refundable.
Do you accept international orders?
Unfortunately we are not able to process international orders. Please monitor our website for future notifications on our international policy.
Your subscription purchase will continue until you cancel. When we ship your order, we will continue to automatically bill your credit card for the purchase price of the product you have specified plus applicable taxes. No shipping charges for subscription shipments.
Cancel any time before shipment. No penalties. No hidden costs… ever.
We would hate to see you go, but if you must, you can cancel your subscription anytime by sending us an email through our contact page.
If you choose to cancel after the order is shipped, we will need to charge a shipping and restocking fee of $8.95. There is no charge if you cancel before the order is shipped.
Subscription is available to the contiguous 48 states and is subject to change.
You must receive consistent deliveries at regular intervals in order to remain on subscription and maintain your pricing (if price goes up on your product, subscription customers will continue to receive the pricing at the time they signed up). Pricing may be adjusted if a formula and/or bottle size changes. Subscription orders indicative of abuse may be discontinued at the discretion of SSA Skincare. Due to certain state restrictions, some products may not be available to ship into every state. Please see specific state restrictions on the product description page. Under some circumstances, quantities may be limited. 15% new customer discount can be applied to first subscription shipment only.
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